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Faq
Products
Q: What is the meaning of 'Generic'?
A: Protection of patent rights does not apply to manufacturing and sales of Generic medications. Such pills consist of the same active components as the branded drugs and are recognized by their chemical denomination, and not by the brand name. As for the pharmacokinetic and pharmacodynamic qualities, generic drugs are regarded as equal to their branded analogues. Thus, generic medicines have the same dosage, power, route of entry, reliability, efficiency, and intended purpose as the brand counterparts.
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Q: The generic drugs are shaped and/or colored in a way different from the branded ones, and the name marked on the pills is not the same as that on the branded medicines. Why?
A: Generic drugs and branded pills have identical components. It is only their names that are different. The active component used in a drug determines the name you see on a pack. The reason is that generic medicine producers are not allowed to print brand names on their products in view of copyright protection.
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Q: Why are branded medicines more expensive than the generic ones?
A: When new medications enter the market, the government protects most of them with a patent for 17 years. For this period, other manufacturers are not allowed to sell those pharmaceuticals. Due to this, the drug-developer has exclusive rights for marketing the medicine, which allows the company to return the funds spent on research and development of the drug. When the patent expires, other medicine producers can request the Food and Drug Administration to permit them to sell generic varieties of the medicine. And the rival companies can sell their drugs much cheaper as they are not concerned with the investment expenses.
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Q: What can be said about the generic pills' quality?
A: Generic pills must contain the same active components, which are to enter the bloodflow at the same rate and measure as the corresponding branded medicines. Thus, generic and brand pharmaceuticals have the same quality, though they may vary in form or/and coloring.
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Q: Do generic medicines have production standards?
A: The production standards used by generic drug companies and brand drug manufacturers are quite the same. Relevant authorities hold strict recurring checks at all drug-producing companies.
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Q: What is the difference between Soft and Regular medicines?
A: Soft pills take effect faster than the regular ones as they melt under the tongue. Among other things, this allows you to have alcoholic beverages before sex. If you take regular drugs, you are strongly advised not to drink alcohol, and it takes more time for the pills to take effect.
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Q: Does FDA approve your medicines?
A: Our pharmaceuticals have the approval of the Indian FDA, because this is the country of their origin and departure.
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Q: What does the packing look like?
A: The drugs are delivered in one or more transparent packages placed inside an envelope. The envelope will indicate only your name and the address of shipment, as your confidentiality is important for us.
Click to enlarge
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A: Currently, you can use only VISA cards, Wire transfer, and eChecks.
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Q: When is the money withdrawn from my account?
A: The total amount paid for your goods will be put on hold after you make an order. The money will remain on your card; however, you will not be able to use it. The amount is transferred from your account upon the delivery.
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Q: What is you cancellation policy?
A:You may cancel your order before it has been approved. Please, read carefully our shipping terms before making an order.
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Q: Can the transaction be cancelled?
A: Your order can be withdrawn before its approval. Please, place an order only after you have thoroughly studied the delivery terms.
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A: Yes, they can be delivered to other countries.
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Q: What are the way and duration of product delivery?
A: The orders are delivered by EMS (Express Mail Service) and Airmail. EMS ships the goods within 14 days. If your tracking id is provided, Airmail will ship the order within 14-21 days, and within 21-28 days if it is not. Please, place an order only after you have thoroughly studied the terms of delivery.
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Q: What should I do if the goods are held up at customs office?
A: If you receive no products because the delivery is delayed at customhouse, please send us a request, and the order will be redelivered at our own costs, or your money can be paid back in case it is impossible to wait for another shipment.
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Q: What should be done, if the shipment arrives incomplete?
A: If you receive only a part of the delivery, it is possible that it was sent in several containers, and they will arrive to you in the nearest time. Anyhow, please consult our office, and the reason will be determined. If necessary, the lacking drugs will be redelivered.
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Q: If I don't see an answer to my question here, where can I find it?
A: Please, feel free to turn to our customer care staff any time you like and your questions will be answered.
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Q: Does your company sell generic drugs or brand medications?
A: Our company sells only generic drugs.
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Q: What is the meaning of 'Generic'?
A: Protection of patent rights does not apply to manufacturing and sales of Generic medications. Such pills consist of the same active components as the branded drugs and are recognized by their chemical denomination, and not by the brand name. As for the pharmacokinetic and pharmacodynamic qualities, generic drugs are regarded as equal to their branded analogues. Thus, generic medicines have the same dosage, power, route of entry, reliability, efficiency, and intended purpose as the brand counterparts.
Return to top
Q: The generic drugs are shaped and/or colored in a way different from the branded ones, and the name marked on the pills is not the same as that on the branded medicines. Why?
A: Generic drugs and branded pills have identical components. It is only their names that are different. The active component used in a drug determines the name you see on a pack. The reason is that generic medicine producers are not allowed to print brand names on their products in view of copyright protection.
Return to top
Q: Why are branded medicines more expensive than the generic ones?
A: When new medications enter the market, the government protects most of them with a patent for 17 years. For this period, other manufacturers are not allowed to sell those pharmaceuticals. Due to this, the drug-developer has exclusive rights for marketing the medicine, which allows the company to return the funds spent on research and development of the drug. When the patent expires, other medicine producers can request the Food and Drug Administration to permit them to sell generic varieties of the medicine. And the rival companies can sell their drugs much cheaper as they are not concerned with the investment expenses.
Return to top
Q: What can be said about the generic pills' quality?
A: Generic pills must contain the same active components, which are to enter the bloodflow at the same rate and measure as the corresponding branded medicines. Thus, generic and brand pharmaceuticals have the same quality, though they may vary in form or/and coloring.
Return to top
Q: Do generic medicines have production standards?
A: The production standards used by generic drug companies and brand drug manufacturers are quite the same. Relevant authorities hold strict recurring checks at all drug-producing companies.
Return to top
Q: What is the difference between Soft and Regular medicines?
A: Soft pills take effect faster than the regular ones as they melt under the tongue. Among other things, this allows you to have alcoholic beverages before sex. If you take regular drugs, you are strongly advised not to drink alcohol, and it takes more time for the pills to take effect.
Return to top
Q: Does FDA approve your medicines?
A: Our pharmaceuticals have the approval of the Indian FDA, because this is the country of their origin and departure.
Return to top
Q: What does the packing look like?
A: The drugs are delivered in one or more transparent packages placed inside an envelope. The envelope will indicate only your name and the address of shipment, as your confidentiality is important for us.
Click to enlarge
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Placement of an Order and Payment
Q: What methods of payment can be used?A: Currently, you can use only VISA cards, Wire transfer, and eChecks.
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Q: When is the money withdrawn from my account?
A: The total amount paid for your goods will be put on hold after you make an order. The money will remain on your card; however, you will not be able to use it. The amount is transferred from your account upon the delivery.
Return to top
Q: What is you cancellation policy?
A:You may cancel your order before it has been approved. Please, read carefully our shipping terms before making an order.
Return to top
Q: Can the transaction be cancelled?
A: Your order can be withdrawn before its approval. Please, place an order only after you have thoroughly studied the delivery terms.
Return to top
Delivery:
Q: Can the products be delivered abroad?A: Yes, they can be delivered to other countries.
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Q: What are the way and duration of product delivery?
A: The orders are delivered by EMS (Express Mail Service) and Airmail. EMS ships the goods within 14 days. If your tracking id is provided, Airmail will ship the order within 14-21 days, and within 21-28 days if it is not. Please, place an order only after you have thoroughly studied the terms of delivery.
Return to top
Q: What should I do if the goods are held up at customs office?
A: If you receive no products because the delivery is delayed at customhouse, please send us a request, and the order will be redelivered at our own costs, or your money can be paid back in case it is impossible to wait for another shipment.
Return to top
Q: What should be done, if the shipment arrives incomplete?
A: If you receive only a part of the delivery, it is possible that it was sent in several containers, and they will arrive to you in the nearest time. Anyhow, please consult our office, and the reason will be determined. If necessary, the lacking drugs will be redelivered.
Return to top
Q: If I don't see an answer to my question here, where can I find it?
A: Please, feel free to turn to our customer care staff any time you like and your questions will be answered.
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